2016 Customer Service, Orientations & Reminders

Posted by | June 3, 2016 |
2016 BSDC Customer Service

Dear BSDC Parents,
Camp is only 39 days long (20 for some of our campers) which makes it extremely important for us to get immediate feedback regarding any issues that parents may have.  We have decided NOT to use a mid-summer survey like we have done in the past because we have discovered that this is not the most efficient way to get parent feedback quickly enough to address your concerns in a timely manner.  Please remember that the greater the time between the issue and when it is communicated to us, the greater difficulty in fixing it.
This year we ask that all concerns come directly through Holly or Heath’s email or by calling the office directly.  During the summer our office hours are 7:30am to 5:30pm for phone calls.  Email will be checked periodically during off hours but phone messages left after hours will not be heard until the next morning.  Of course we love getting emails and phone messages about positive experiences so please send those along as well!
We are out on the grounds with our administrative team and the children for most of the day so please do not expect a call back until after the buses have left at 4pm, unless there is an emergency.  This system will help us streamline the issues, address them immediately and follow up with you in the most efficient way possible.
We are looking forward to another awesome summer at BSDC!
Holly & Heath
Holly’s email- holly@bethsholomdaycamp.com
Camp Office Phone- (516) 621-9257
2016 BSDC Parent & Camper Orientations

Thursday, June 16- 8pm-9:30pm- Junior Camp ONLY
For parents of children entering N, Pre-K or K
This orientation is NOT for the Toddler Time (10am-1pm) program

Sunday, June 26- 11am-11:45am- All Campers & Parents
This is an opportunity for you and your child(ren) 
to meet the group staff that will be caring for 
your children during the summer
Important Reminders

Full payment was due on May 15.  If you have not paid your balance for camp, please send a check made out to
Beth Sholom Day Camp ASAP to:
401 Roslyn Road, Roslyn Heights, NY 11577  

You can find your balance by logging in to our password protected CampMinder system.  This is the same system you need to access to complete pre-camp forms and view hundreds of pictures each day after camp.

*Please remember that if you choose to pay online with a credit or debit card you will incur a 3% processing fee* 

for the 2016 PARENT GUIDE which includes directions for setting up or resetting your CampMinder account in addition to other important information for the upcoming summer.